Inspire Days Americas
Delight Customers. Be Digital.
Sheraton Boston Hotel - 39 Dalton St Boston, MA, 02199 United StatesRegister now
Meet us there
About Inspire Days
The 2018 Quadient Inspire Days will bring together solution experts, business and IT leaders from diverse industries for inspiring keynotes, thought leadership strategy discussions and technical breakout sessions.
Whether you are a developer, architect or executive in your organization, you will find some valuable and inspiring content.
Quadient, formerly GMC Software and Satori Software, the award-winning leader in Customer Communications Management (CCM), helps companies deliver meaningful interactions with current and future customers. Quadient supports thousands of clients and partners worldwide in the financial services, insurance, healthcare and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media and print technologies.
At Inspire Days, we will also unveil the latest release of Inspire: Inspire R12. R12 delivers new capabilities for Quadient customers, taking advantage of disruptive technologies, while enabling our customers to propel their customer communications management forward and deliver a phenomenal CX.
I look forward to seeing you at the Inspire Days.
Why should you attend?
Today's customers are informed and in charge of the experiences they receive. They expect companies to know their individual needs and personalize their experience. Immediate resolution will not be fast enough as customers expect the brands they do business with to proactively anticipate their needs, and provide self-service options that go far beyond a simple FAQ page. In order to meet these expectations, customer experience professionals must reflect upon the disruption, changes and trends that are affecting businesses today such as:
- Customer experience is being shaped by omni-channel, mobile, and millennials
- Customer Intelligence & Analytics
- Internet of Things is placing much more importance on self-service
- Augmented Reality is another form of digital disruption
Inspire Days offers technology updates, shared customer experiences and best practices to help you deliver on your key projects, including: improved customer engagement, successful digital transformation, and efficient cross-channel strategy.